USA

I had my BMW M3 moved from NC to Texas. It was brokered through Atlas Van Lines / Nelson Westerberg, who sub-contracted it out to Earth Auto Shippers, who sub-contracted it out to COWBOYS TRANSPORT & DELIVERY. DAMAGE: Rear bumper was ripped apart somehow. The BMW body shop guessed that it was caught on something during loading, and it got pulled apart when the driver continued with the loading. DISAPPOINTMENT: The driver tried to get away with it by trying to get us to sign the receipt prior to inspecting it. He knew that there was damage, since he readily admitted fault. The driver then advised us that it would only take a couple of strong guys to just push it back in, since that was what happened with another car he transported recently. The person at Cowboys (who had not seen the car nor the pictures also told me on the phone that it would be easy to just push it back in). COST: The repair cost was almost $300, not including the time spent getting the estimate and repair. Damage is understandable from time to time. Trying to get away with it is reprehensible, unless you're a 2-year-old kid who got caught trying to steal cookies out of the cookie jar. I WILL NOT USE COWBOYS TRANSPORT, EARTH AUTO SHIPPERS, ATLAS VAN LINES / NELSON WESTERBERG again, even if it is to ship my 2-year-old's tricycle.