USA

Two of my pets were misdiagnosed, one fatally. Their care of two other pets were less than thorough requiring me to take them to another vet. It is almost impossible to talk with a vet at CC. You are attended to by vet techs who, I get the feeling, "wing it" since they are left alone to fend for themselves. Complete lack of supervision. The ICU is questionable as far as cleanliness and the two techs back there become very belligerent if you dare move your pet to another facility. The worst is the owner. If you catch her in a lie, she immediately makes you the villain. The last thing you need in your vet is arrogance and impatience. She doesn't explain what is going on with your pet She "tells you" what to do.And after having received your misdiagnoses by a patronizing witch you can pay your bill and take your still sick pet home.